Pillow Question

“It’s the perfect pillow”

Pillow Question
19 messages

From: Fred Sasaki <fredsasaki@gmail.com>
To: orders@mypillow.com
Date: Mon, Oct 15, 2012 at 10:15 AM
Subject: Pillow Question

Dear My Pillow,

I have a pillow question about ordering. Can you help me?

Thank you,

Fred Sasaki

Fred,

Any of our agents can help you with any questions.

Sincerely,
Sue W.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Sue W.,

Thank you. This is what I call customer service.

I have a few several questions but they are easy. One I am wondering if when you say the pillow is “cool” do you mean “crazy cool” as in “hype” “hip” or “popular spiffy” or more like “cool dream” so you don’t have to turn your pillow over? Do you have to turn your pillow over? I remember turning over my pillow to feel the cool side. I remember pillow fights.

Also I saw the pillow program on the My Pillow channel. I would like to be on the show or in the studio audience. I have a lot of “pillow talk” no pun intended. How can I audition?

Thank you again,

Fred

Fred,
Our pillow casings are 100% cotton. The pillow is non-allergenic, antimicrobial, machine washable and dryable. Inside, our pillow consists of a patented three-tier Flexible Polyurethane Foam System. Flexible Foam Products Polyurethane Foam is a fully cross-linked reaction product of polyhydroxy polyol, toluene diisocyanate, catalysts, surfactants, pigments and water. The Polyurethane Foam product is a polymeric material consisting of repeating units of carbon, hydrogen, oxygen and nitrogen.

There are three different sizes of fill in the pillow. The larger size will provide the appropriate support needed to maintain the health of your cervical nerves. The smaller size provides softness. The middle size is key and is what interlocks each component together, so when you lay down on the pillow it maintains its shape, without being too stiff or too soft. The fill will stay in the position you adjust it to the whole night, providing you with the perfect level of support, and allowing you to rest peacefully until you wake, refreshed the next morning!

Sincerely,
Sue W.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Hi Sue W.,

I am afraid that you are leading me on? This pillow is supposed to be “cool”? Hello? Also is the largest size body-size?

And you did NOT answer me about auditioning for the pillow show. I saw that and liked it quite a lot and would like to be on the show. I have appeared in many plays throughout school and then out of school but those were movies. I even did a pillow scene! LOL!

Thanks for your continued attention please answer thank you.

Fred S.

Fred,

We do not hire actors for the informercial. They are real people that Mike picks.

I am sorry if I did not answer your question about the natural cooling effect. The open cell foam allows for a natural cooling effect. You need to use 100% cotton pillow cases and NO ZIPPERED PILLOW PROTECTORS.
I hope this helps you.

Sincerely,
Sue W.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Hi Sue W.,

I am not an actor but a real person for Mike to pick. Can I audition to be a real person? I can take photos or a video chat or something like that. I can ask my son to video me sleeping so you can see how *cool* I am no pun intended LOL! Should I e-mail Mike presently?

NO ZIPPERED PILLOW PROTECTORS!? You must be kidding me. Now that is also cool. Wow. I would like to exclaim about that on the television program. I will jump up and say, “Mike! I just want to tell you how awesome NO ZIPPERED PILLOW PROTECTORS are!” That will be great because that also means zippered pillow protectors CANNOT be awesome.

So what is the process for being on the show?

Thanks,

Fred

Date: Mon, Oct 15, 2012 at 5:34 PM
Subject: Re: Patented Open cell foam

Hello?

BTW is the audition in Hollywood CA?

Thanks,

Fred

Hi Sue W.,

Checking in on the status. Thank you.

Fred

What are you “Checking in on the status” of????

Sincerely,
Sue W.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Sue W.,

You don’t need to raise your voice at me like that-I said “Thank you”! Gosh.

I am checking in on the status of my audition as a real person for the MyPillow® show by Mike’s request. You are waiting to tell me the next step. Video interview, viral video entry, telephone exchange, written ideas, notecards, passed note, whatever. Your process is a little unusual not what I am used to but that’s fine by me. I’ve seen worse.

I can also do a before-and-after photo shoot with pillow and without pillow, or with pillow and with MyPillow®. It’s up to Mike. Should I send my picture to you? I will do that tonight before bed.

Thanks,

Fred S.

Fred,

If you would like to send your resume to our address go ahead.
Sincerely,

Tina L.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Tina L.,

Thank you. Sue W. invited me to audition for the speaking part in the MyPillow® segment. Does Mike know about the runaround?

I will send my resume tonight as a picture of me on my pillow awake then sleeping (pretending to be asleep). I have sleeping troubles for many reasons especially going to bed. Should I add that to my resume?

For example I am a frustrated author who can write only little whiles during the workday, on vacation, not the weekends, and late at night when no one is awake or needing me for this something, or that maybe, or whatever it is. So I stay awake trying to work on things and it all feels very much “in between” if you know what I mean. So I do not go “in between” the sheets or spend enough time on my pillow. (I sleep on my stomach so I need a different kind of pillow.) Will you add this to my dossier or should I include that in the photographic resume? It should be implied.

This should do it. I will send the picture to you and Sue W. but what is Mike’s e-mail address?

Thanks,

Fred S.

Dear Fred,

I am unsure if Mike is currently working on another infomercial at this time, but there is no reason to be discouraged; if it is your “dream” to audition, no one can stop you from doing so.

If you would like to forward your cover letter and full resume to us in customer service; I would be willing to pass along the information to the appropriate person(s).
I would suggest that you send them in a new thread with your subject line “Attention Mike”, and body stating that you would be interested in being featured in the next infomercial.

I would like to ask you a few questions,

Do you currently “own” a MyPillow?

When you do sleep, are you sleeping mainly on your stomach (we do have a few pillows that may work very well for you)?

What size t-shirt do you wear (we are looking for the width of your shoulders)?

Would you be interested in the pricing of the pillows?

We do custom fit all of our customers that correspond via email or telephone for their NEW MyPillow(s) to get them the most closely matched loft level of pillow for their sleep needs.

Sincerely,
Tina L.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Tina L.,

You are like a “dream” come true. Thank you for your graceful words. I am not discouraged any more. Let’s not let anyone stop us. Just like Matthew Wilder said:

Last night I had the strangest dream
I sailed away to China, in a little rowboat to find ya
And you said you had to get your laundry clean
Didn’t want no one to hold you what does that mean? And you said…

Ain’t nothing gonna break my stride.

That’s like you and me! Herewith I have attached my photographic resume. And I will answer your questions below. The photos let me begin are action shots of/with my pillow. The first one is me “Pillow Hugging.” This is just me, as I love my pillow and “embrace” sleep and sleepiness. I would say this is most like me all the time. The next one is me “Pillow Smiling” just happy to be alive and sleeping with my pillow. This is also what I am like when I wake up. I also included “Pillow Not Smiling” in case you don’t like the smiling but that is not as accurate if you ask me. Then there is “Pillow Face” which is me despondent over not sleeping, which is also unlikely. I am mostly always sleeping. Lastly there is “Pillow Sleeping” which is full on sleeping mode. My family thinks that I look like a dead corpse in this one but you decide. Sleeping is like being dead sometimes, but then being awake is sometimes like dreaming. Right now it seems that I am dreaming. Thank you for the opportunity.

Now to your questions and answers. I like them.

Do you currently “own” a MyPillow?

Yes, I currently own My Pillow.

When you do sleep, are you sleeping mainly on your stomach (we do have a few pillows that may work very well for you)?

I do stomach sleeping but then sometimes curled up in a “little” ball.

What size t-shirt do you wear (we are looking for the width of your shoulders)?

I like to wear medium. I am a perfect 40 but 39 is a more handsome gentleman fit.

Would you be interested in the pricing of the pillows?

I am always interested in the pricing of pillows. I would say on the commercial that pillows are priceless because of sleep and dreams and good luck!

Thank you again. I look forward to more “pillow talk”! LOL!

Don’t stop believing,

Fred S.

5 attachments

Hi Tina L.,

I did not get much sleep last night thinking about my audition. Your silence in the matter causes me consternation. It has been twenty-four and a half hours since I submitted my photographic resume to audition as a real person and it feels like I have woken on the wrong side of the bed so to speak. Can you clarify?

Thank you,

Fred S.

Hi Tina L.,

I am getting ready to go someplace and worry about my sleeplessness tonight. Have you heard from Mike?! He snoozes he looses! LOL!

Seriously please tell me.

Thanks,

Fred S.

Dear Fred,

Mike is very busy. The information has been passed along. If Mike decides he would like further information, he has your contact information. Thanks for your time.

Sincerely,
Logan P.
MyPillow, Inc.
Customer Service
952-442-4199/ 800-308-1299

Dear Logan P.,

You are welcome, but I was not talking to you. What happened to Tina L.? Is this some bait and switch again? You steal my photos for pillow use and voila, poof, vanish?! What has happened to my pillow photos?!! And I do not appreciate your calling my pillow poses as information however much feeling and emotion they transfer. And now you ask for more photos? Why? This ordeal has transmogrified into a nightmare.

I don’t doubt that Mike thinks he is very busy, or that you think Mike is very busy, but I’m not a puppy on a string. Now I have over slept for worry, or because of the alcohol and my not sleeping, and my job is interfered because of this. Here I am being pulled to the bed of art and creativity to be abused and faulty on the rest of my life. Here I have poured myself to you as I can. Have I not shown you how I feel for sleep and pillows? To sleep but if only to dream! I can do this all day. Do not make dirty the pillows.

That’s what I want. To fulfill my dream as a pillow artist and to audition to be a real person on tv. Let’s get back on track. I accept your apology Let’s move on.

Thanks again,

Fred S.